Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared
when you visit, make a purchase, or fill in the contact form at: www.discoveringphonics.co.uk
- also referred to as the “Site”.

All of your Personal Information that is collected, will always be treated as strictly
confidential and stored safely and securely. It will never be sold on, rented out, or passed
on to any other suppliers, or businesses for marketing or sales purposes.

PERSONAL INFORMATION COLLECTED
When you visit www.discoveringphonics.co.uk, certain information is automatically collected
about your device, including information about your web browser, IP address, time zone, and
some of the cookies that are installed on your device. Additionally, as you browse the Site,
information about the individual web pages that you view, what websites or search terms
referred you to the Site, and information about how you interact with the Site, is also
collected.

This automatically-collected information will be referred to as “Device Information"

This Device Information is collected using the following technologies:
• ‘Cookies’ - which are data files that are placed on your device or computer and often
include an anonymous unique identifier. For more information about cookies, and how to
disable cookies, visit: https://www.allaboutcookies.org.
• ‘Log files’ - which track actions occurring on the Site, and collect data including your IP
address, browser type, Internet service provider, referring/exit pages, and date/time
stamps.
• ‘Google Analytics’ - which collects information about your IP address, the individual web
pages that you view, what websites or search terms referred you to the Site, and
information about how you interact with the Site. We do not make and do not allow Google
to make, any attempt to find out the identities of those visiting this website.
Additionally, when you fill out an order/ cart, or contact & enquiry form on www.discoveringphonics.co.uk,
certain information from you, including your name, email address, address (if you have ordered a product)
and any additional details that you give as well as your phone number (if given), are
collected and stored.
This information will be referred to as “Enquiry" or "Order" Information.
The term “Personal Information” in this Privacy Policy, refers to both Device Information
and Enquiry and Order information.
Device Information that is collected, is used to help generally to improve and optimize the
Site (for example, by generating analytics about how customers browse and interact with
the Site, and to assess the success of marketing and advertising campaigns).

HOW IS YOUR INFORMATION USED?

Information collected from the order or contact & enquiry form is used to: 

What is the legal basis for processing your personal data?
Within the GDPR, the legal grounds/ basis for processing your personal information is referred to as a:
• Contract

This is because your personal information is required in order to contact you, with a view to discussing your enquiry,
requirements, comments, (or purchase) - Which may well result in a purchase (or additional purchases) being made.
In addition, your personal information is also used to help fulfill your purchase order.

Sharing your personal information

Some of your personal information is shared with third parties to help improve Site performance, as described.
For example, iGoogle Analytics is used to help understand, how customers use the Site -  you can read more about
how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

YOUR RIGHTS:

If you are a European resident, you have the right to:

• Access the personal information that is held about you.
• To ask that your information be corrected, updated, or deleted.
• To complain if you feel that your personal information has been used inappropriately.

If you would like to exercise this right, please contact: support@discoveringphonics.co.uk or through the
address information below.

Data Retention
When you place an enquiry through the Site, your information will be kept securely on
record unless, and until you ask to have this information deleted.

Changes
This privacy policy may be updated from time to time for operational, legal, or regulatory
reasons.

Contact us:
For more information about these privacy practices, or if you have questions, or if you would like to make a
complaint - please contact us by email at:

support@discoveringphonics.co.uk
or by mail to: 35 Southview Close, Rayleigh, Essex. SS6 7LX. UK